Website Privacy Policy

Introduction

Solway Design (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Who We Are

Solway Design is a web design studio providing website design, development, and related digital services.

If you have any questions about this Privacy Policy or your data, you can contact us at:

2. What Data We Collect

We may collect the following personal data:

• Name
• Email address
• Any information you provide through contact forms or direct communication

We do not intentionally collect sensitive personal data.

3. How We Collect Your Data

We collect data when you:

• Fill out a contact form
• Contact us via email
• Interact with our website through cookies and analytics tools

4. How We Use Your Data

We use your data to:

• Respond to enquiries
• Communicate with you about our services
• Improve our website and user experience

We do not use your data for marketing purposes unless you have explicitly opted in.

5. Legal Basis for Processing

Under applicable data protection laws (including UK GDPR and EU GDPR), we process your data based on:

• Legitimate interest — to respond to enquiries and operate our business
• Consent — where required (e.g. cookies, future marketing communications)

6. Cookies & Analytics

We use cookies and similar technologies to:

• Analyse website traffic
• Understand how visitors interact with our website

We currently use tools such as Google Analytics.

You can manage or disable cookies through your browser settings. A cookie banner will be presented to request your consent where required.

7. Email Communications

If you choose to subscribe to our newsletter or marketing communications in the future, we will collect and use your email address based on your consent.

You may unsubscribe at any time using the link provided in our emails.

8. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third-party providers where necessary to operate our website and services, including:

• Hosting providers
• Analytics providers (e.g. Google Analytics)

These providers process data on our behalf and are required to keep it secure.

9. Data Retention

We retain personal data only for as long as necessary to:

• Respond to enquiries
• Fulfil the purposes outlined in this policy
• Comply with legal obligations

10. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)

11. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: